The Cystelcom Contact Center Multimedia Platform© offers a suite of unified and standalone products for multi-site and multi-channel contact centers that enables sophisticated management, routing and advanced reporting across all communication channels.
Cystelcom renews its ATP Cisco Certification
BACK-OFFICE TASK MANAGER
Moving the back-office up front

Back-office Task Manager provides automatic distribution of all back-office tasks based agent skills and multi-channel routing, converting back-office tasks into live front-office interactions.
Demo Video Banking
See how live video agents and shared browsing improve service levels and increase customer loyalty.
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